Q: How can I be comfortable purchasing furniture without sitting on it?
A: This is one of the most common questions we get. Through the years, we’ve developed a furniture selection system that we believe works very well for our customers. We begin our process by listening to you to create a design plan that suits your home, your needs, your design budget, and your lifestyle. We also look at any existing furniture in which you feel comfortable, and then can compare measurements, including seat depth and seat height, with the new furniture pieces we select. We understand that you might feel apprehensive about spending money on something you haven’t sat on or seen in person and, in some cases, customers feel more comfortable finding furniture on their own. However, many customers tell us that it can be very difficult to find the best pieces for their room without compromising style (it can be hard for customers to even narrow down what style and silhouette would look best), color selection (you may find a style you like, but it’s not in the color you had in mind), or size (if you’ve ever purchased a sofa that’s even 2” too long, you know exactly what I mean!).
Because our designers are professionally trained in furniture selection, helping you choose the perfect pieces is their specialty. When customizing furniture for your space, many times we create a floor plan to choose the best sizes and shapes, and then together we choose the fabric and cushion style, design and finish, as well as fun pillows to pull it all together! Your furniture is such an important element in your rooms, and we highly recommend doing it right the first time in order to avoid wasted money or returns, disappointment and headaches!
Q: I’ve waited a long time. Why isn’t my project ready yet?
A: Decorating Den Interiors is a professional design service franchise. We will proudly and efficiently handle every detail of your project. Within those details, we can only control so many of the steps that it takes to put your project together. In the design industry, we must work alongside freight companies and manufacturers that do their best to complete your orders without error. Unfortunately, shipments occasionally come in with damages or may be delayed due to unforeseen backorders. Once your order is placed, we will give you an estimated timeframe for completion, but please note that situations out of our hands may lengthen the delivery date.